Returns & Exchanges
At Buddy, we want you to love your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains seamless.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn garments in their original packaging, ensuring all brand tags are still securely attached.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt until your refund has been processed.
